NHIA initiates programme for clients to renew insurance using mobile application

The Western Regional Director of the National Health Insurance Authority, NHIA, Edna Gyau Baffour, says the Authority has initiated a digital renewal system, to solve the problem of long queues in their offices. 

Speaking at the 2018 first quarter review meeting of the Region's Health Insurance Authority in Sekondi, Mrs Baffour noted that the idea will provide clients the opportunity to renew their insurance at their own convenience by using the mobile money system. 

She said the Digital Renewal System is designed to provide clients notifications through SMS messages and automatic calls, to alert them of their expiry dates and also to address other challenges. 

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