PURC orders ECG to compensate customers affected by pre-paid challenges

The Public Utilities and Regulatory Commission (PURC), has ordered the Electricity Company of Ghana (ECG) to pay compensation to the 41 thousand customers in parts of Accra who were unable to purchase units late last year. 

The total compensation to be paid amounts to nearly two million Ghana cedis. 

Between December 3 and 12 last year residents in Achimota, Korle-Bu, Dansoman and Kaneshie could not purchase electricity units at the vending points creating panic.  

Thousands of customers massed up at the Head Office of the ECG near the Kwame Nkrumah Circle in Accra, in a bid to have their problems resolved. 

The PURC after investigations says the utility provider violated its statutory obligation and has asked ECG to compensate the affected customers who suffered some loses.

In an interview with GBC’s Radio Ghana, Executive Secretary of the PURC, Mrs Mami Dufie Ofori said compensations are to be paid by March 5. 

GBCONLINE
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