Stranded KLM passengers receives €600 each as compensation

Stranded passengers of the Dutch Airline KLM are to receive €600 each as compensation.

The passengers, could not embark on the scheduled flight from Accra to Amsterdam last Saturday, January 6, 2018 and were left stranded at the departure hall of the Kotoka International Airport in Accra, last Saturday.

The passengers have been informed that they will get a denied boarding compensation of €600 each from the Airline. 

The Airline operators allegedly overbooked the flight, leaving the passengers, including children as young as one, frustrated.

All, the affected 16 passengers were paid 600 Euros in addition the affected passengers received GHc50.00 from the airline to cover the cost of transportation to and from the Kotoka International Airport.

The Country Manager of Air France-KLM, Dick van Nieuwenhuyzen, said arrangements were made for the passengers to travel the following day Sunday, January 7, 2018.

Air France-KLM has been operating in Ghana for decades, offering unmatched service to all passengers.
 
KLM Royal Dutch Airlines is the oldest scheduled airline in the world still operating under its original name.

In 2016, the KLM Group operated worldwide flights with over 200 aircraft, generating €10 billion revenues and employing 32,000 staff from its Amsterdam base. 

A similar incident occurred in Tamale in the Northern Region in December 2017 where passengers of Ghana’s only surviving domestic air service provider, Africa World Airlines (AWA) were left stranded in Tamale because their flight was cancelled.

Some of the passengers have since threatened to sue the company as they lamented that the issue negatively affected their schedules.


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